Refund Policy

Refund Policy — Oak Daily

 

At Oak Daily, your satisfaction matters. If something isn't right, we want to make it right.

Returns
You have 30 days from the date of delivery to request a return. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it.

How to start a return
Email us at helpoakdaily@outlook.com with your order number and the reason for your return. Our team will respond within 1-2 business days with instructions.

Refunds
Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.

Damaged or defective items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We'll cover the cost of return shipping and send a replacement or full refund — your choice.

Non-returnable items
For hygiene reasons, certain items (if applicable) may not be eligible for return once opened. This will be clearly noted on the product page.

Late or missing refunds
If you haven't received a refund yet, first check your bank account, then contact your credit card company — it may take some time before your refund is officially posted. If you've done this and still have not received your refund, please contact us at helpoakdaily@outlook.com.